Incorrect times on daily reports?

Last Updated: May 26, 2015 12:07PM EDT
If your daily reports or attendance times appear to be off by a few hours it could be caused by the device not having the correct time zone set.  

On the device go into Settings -> General -> Date/Time and see what the time zone is currently set as.  You may also want to turn on Auto time if it is turned off.  

The time zones can get reset if the device's battery completely drains but usually fixes itself after connecting to wifi for a few minutes if it starts up in coverage.

If you've checked the time zone settings of your devices and they're correct, reach out to our support team at for help!  

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